To cancel your hotel booking

  1. Make sure your have your confirmation number.
  2. Contact us here to cancel the booking.
  3. Make sure to include the name on the reservation, the dates of the reservation, and the hotel.

If you booked with Expedia or

  1. Go to your account on Expedia or and submit your cancelation.
  2. Select the Cancel Room link for the booking you wish to cancel.

Good to know

  • If you don't see the Cancel Room option or need assistance cancelling your booking, please contact for help.
  • Secret Prices are subject to the same cancellation policies as any other booking.
  • doesn't charge for cancellations, but the hotel may charge you a cancellation fee. Before you cancel your booking, check the hotel's change and cancellation policy in your confirmation email.
  • processes refunds within 24 hours. Please review their refund policy for the lead time it takes to show on your account.
Did this answer your question?